NZ Commerce Commission to sue Viagogo

The NZ Commerce Commission is to commence civil proceedings in the High Court against Switzerland-based ticket resale website Viagogo.

The proceedings will be under the Fair Trading Act, and the Commission will be seeking:

  • declarations that Viagogo has breached the Act
  • an injunction restraining it from further breaches
  • corrective advertising orders.

 The Commission will claim that Viagogo made false or misleading representations:

  • that it was an “official” seller, when it was not
  • that tickets were limited or about to sell out
  • that consumers were “guaranteed” to receive valid tickets for their event
  • about the price of tickets, when its ‘headline’ prices were unobtainable because of the addition of GST and various fees.

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