Protecting consumers worldwide

Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over 70 countries.

About ICPEN

About ICPEN

Consumer protection authorities from around the world working together to combat fraudulent, deceptive and unfair trading practices.

2019 Consumer Education Awards, Annual Conference, Livingstone, Zambia

2019 Consumer Education Awards, Annual Conference, Livingstone, Zambia

Congratulations to our first Consumer Education Award recipients - ICPEN members Konsumentverket, Sweden and Authority for Consumers & Markets, The Netherlands

Resolve a dispute

Resolve a dispute

Consumers shop worldwide so you also need to know who can help when something goes wrong. We provide a list of consumer authorities to help get you started.

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