Protecting consumers worldwide

Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over 60 countries.

About ICPEN

About ICPEN

Consumer protection authorities from around the world working together to combat fraudulent, deceptive and unfair trading practices.

Staying safe online

Staying safe online

Whether you are shopping online or trying to avoid scams, we have some simple tips that you can follow to protect yourself worldwide.

Resolve a dispute

Resolve a dispute

Consumers shop worldwide so you also need to know who can help when something goes wrong. We provide a list of consumer authorities to help get you started.

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