Protecting consumers worldwide

Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over 60 countries.

About ICPEN

About ICPEN

Consumer protection authorities from around the world working together to combat fraudulent, deceptive and unfair trading practices.

World Consumer Rights Day 2019

World Consumer Rights Day 2019

15 March 2019 is World Consumer Rights Day and marks the start of our 2019 Fraud Prevention Month!

Resolve a dispute

Resolve a dispute

Consumers shop worldwide so you also need to know who can help when something goes wrong. We provide a list of consumer authorities to help get you started.

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