Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organization composed of consumer protection authorities from over 60 countries, whose aim is to:

  • Protect consumers’ economic interests around the world,
  • Share information about cross-border commercial activities that may affect consumer welfare,
  • Encourage global cooperation among law enforcement agencies.


  • Canada - Volkswagen and Audi to pay up to $2.1 billion to consumers and $15 million penalty for environmental marketing claims

    The Competition Bureau participated in a proposed Canadian class action settlement agreement that Volkswagen reached with consumers of certain 2.0 litre diesel vehicles. This settlement, if approved by the courts, will provide buyback and restitution payments to those consumers totalling up to $2.1 billion — one of the largest consumer settlements in Canadian history. The result of this settlement was a determining factor in the Bureau reaching a consent agreement with Volkswagen Group Canada Inc. and Audi Canada Inc. (Volkswagen Canada and Audi Canada) that provides for an additional monetary penalty of $15 million.
  • Canada - Competition Bureau resolves Made in Canada advertising concerns with Moose Knuckles

    The Competition Bureau worked with Moose Knuckles, a premium outerwear brand, to reach an agreement regarding concerns over its advertising and labelling of certain parkas that are promoted as Made in Canada. This agreement brings an end to the legal proceedings launched by the Bureau earlier this year.
You can also check the news from our members and partners directly from their national websites.
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Calendar of events

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